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Thoughts About Motivation

Thoughts About Motivation
By Bill Scott, Global Knowledge Course Director and Instructor

I delivered a Project Management, Communications and Leadership class at our NYC training center last month. We discussed motivation and how project management was being influenced by Frederick Herzberg’s Hygiene Theory (which has little to do with hygiene). The Herzberg theory is more related to the two-factor theory than hygiene. But that’s another story for another day. Herzberg developed a list of items the he classified as hygiene factors, better known as demotivating events, such as:

  • Policies/procedures/administration
  • Management
  • Physical working conditions
  • Working relationships
  • Salary/status and security

Herzberg’s list of motivating factors included:

  • Achievement
  • Recognition
  • Job interest
  • Job responsibility
  • Growth
  • The work itself

Herzberg’s theory basically says almost all demotivating factors have to be removed before the motivating factors will motivate. Imagine a motivating meter hanging around one’s neck with a pointer at the 12 o’clock position (neutral). The 12 o’clock meter pointer position indicates no motivation and no demotivation. Read the Complete Article

The Business Process Analysis for a Project Manager

The Business Process Analysis for a Project Manager
By James SwansonGlobal Knowledge Course Director

Enterprises, whether they are commercial, non-profit, or government entities, are operational organizations that operate through the execution of hundreds of processes. The quality of these processes affects every aspect of the enterprise and these processes are rarely static. Business Process Analysis (BPA) is the discipline of examining processes so that they may be changed to align with enterprise objectives.

There are a number of reasons why PMs, in particular, must understand the BPA discipline. Project Management is a discipline full of processes that are targets for improvement. Also many projects originate from BPA, and the project implements the improvements, or the BPA is the project itself. This series of posts will explain BPA and why it is important to Project Managers.

What Is a Quality Process?

Most PMs are familiar with the traditional characteristics of a project. Read the Complete Article

Controlling Schedule and Cost with Project Baselines

Controlling Schedule and Cost with Project Baselines
By Bill Scott, Global Knowledge Course Director and Instructor

Stakeholders measure projects by how well they are executed within the project constraints or baselines. A baseline is an approved plan for a portion of a project (+/- changes). It is used to compare actual performance to planned performance and to determine if project performance is within acceptable guidelines. Every project has at least four project baselines. There may be others, depending on the project and definitions used.

Project Baselines

  • Budget
  • Schedule
  • Scope
  • Quality

Schedule and Budget are the focus of this paper and the terms activity and work elements are synonymous. Schedule and cost (budget) are two of the major legs of the project constraint polygon. Without the schedule and budget baselines plans, one does not know where the project stands relative to planned schedule progress or planned budget performance. The schedule and budget baselines, along with other baselines, are developed in the planning phase of the project. Read the Complete Article