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Steps to Problem Resolution in Project Management

Steps to Problem Resolution in Project Management
By Jason Freih

In the majority of software projects, problems usually fall into one of three areas:

  • Product problems – relating to requirements (business analysis), design or code
  • Project problems – issues relating to environment, resources, schedule, budget and tools (hardware/software)

  • Process problems – project life cycle, methodology, quality assurance

Purpose here is to create a plan providing procedures for managing and resolving problems experienced during a project

Start with:

  • Define Problem Resolution Procedures – a decision can be made by project manager which steps to take, or can be a brainstorming exercise as a team to come up with consensus as to the procurers that should be used within the project.
  • Select Tracking Tools and Techniques – this can be anything from spreadsheets to collaborative online tools.

  • Assign Problem – specific problems can be assigned to those with required expertise

  • Set Schedule for Problem Management Activities – such a weekly meeting to discuss all management activities.

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10 Project Management Best Practices

10 Project Management Best Practices
By Jason Freih

Having managed IT projects for over 10 years, I have relied on the PMBOK as a guide for many of my projects. But experience has thought me to go beyond the manual. Here are 10 principles of Project Management that are crucial to achieving your goals.

  1. There are no Technical projects, there are Business projects with Technical Components. Any initiative to develop new technical product is based on an external business need. As Project Managers we must understand the big picture. What is goal of business, and how can the technical expertise can add value to that goal.
  2. Get involved early. Get involved early in the process of the project inception. Even if the question of needing resources hasn’t been decided I try to participate in the initial meetings in order to get a better perspective of the business need. Plus I can usually add value by pointing out ways certain tasks can be accomplished with greater efficiency or the resources we have on hand and the best way to utilize them.

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1 – A1 Enterprise 286 – Karl Fischer
2 – Aaron Sanders 287 – Kathlika Thomas
3 – Abdulla Alkuwaiti 288 – Katy Whitton
4 – Abhijat Saraswat 289 – Kay Wais
5 – Abhilash Gopi 290 – Kaz Young
6 – Adam Leggett 291 – Keith Custer
7 – Ade Miller 292 – Keith L.
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