When IT Projects Get in the Way of Business Transformation
IT projects are initiated when business identifies a need to change or improve their processes. Many process improvement or business transformation initiatives have an IT component. A company I worked with recently that was looking for an IT solution to help them drive improvements in their global procurement group. The key driver was a need to make operations more efficient to support aggressive business growth objectives. Essentially this was a business transformation project. The IT component in this case was a key part of the success of the project. The IT project would deliver a more effective transaction system for procurement and better information for decision making.
Given the potential benefits to the business of these projects, it is not hard to get business support and sponsorship, as well as engagement of resources from the business side. However, expectations are normally high, and a clear understanding by the business of the rigor and methodology around IT projects is not always understood. Read the Complete Article