Manage Team Performance Through an Open Dialog
By Patrick Smyth
Many challenges in business, team and employee performance result from inadequate communication. Leaders often make incorrect assumptions about the members of their teams. Those assumptions lead the team to believe the leader is not interested in listening to their ideas for improvements. Sometimes communication breaks down when attempting to avoid conflict or not wanting to put personal relationships at risk. All of these will damage team performance and ultimately the performance of the business.
Assumptions are the silent killer of team performance because they are not the result of deliberate negative action. However, taking no action is often the worst course of action. Ask yourself if your team members tend to make decisions that align with your vision, mission, values and objectives. If the team frequently makes decisions that require you to correct them, or if they defer making the decision and escalate it to you, then you most likely have a problem with assumptions. Read the Complete Article