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Five Soft Skills to Aid Your Project Management Career

Five Soft Skills to Aid Your Project Management Career
By Rhona Aylward

In a recent discussion in a LinkedIn project management group, someone asked: “What 5 soft skills should a project manager have?” This kicked-off quite a discussion, which generated a lot more than five skills in the end.

If I had to answer this question, this would be my list of 5 soft skills a project manager should have:

  1. Empathy

    This is an essential soft skill because being able to put yourself in others people’s shoes and empathizing with their perspective or their needs is vital to head off any issues before they lead to conflict. You’d be able to know what each person’s hot buttons are and use that intel to diffuse any tensions. Empathy helps you understand what drives other parties involved in the project – be it the project owners, sponsor, BAs, or even programmers (Yes, they’re people too!).

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