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Six Sigma vs. Total Quality Management

Six Sigma vs. Total Quality Management
By Tony Jacowski

Six Sigma is a relatively new concept as compared to Total Quality Management (TQM). However, when it was conceptualized, it was not intended to be a replacement for TQM. Both Six Sigma and TQM have many similarities and are compatible in varied business environments, including manufacturing and service industries. While TQM has helped many companies in improving the quality of manufactured goods or services rendered, Six Sigma has the potential of delivering even sharper results.

Total Quality Management

Total Quality Management is often associated with the development, deployment, and maintenance of organizational systems that are required for various business processes. It is based on a strategic approach that focuses on maintaining existing quality standards as well as making incremental quality improvements. It can also be described as a cultural initiative as the focus is on establishing a culture of collaboration among various functional departments within an organization for improving overall quality. Read the Complete Article

Effective Usage of the Fishbone Diagram

Effective Usage of the Fishbone Diagram
By Tony Jacowski

The most popular tool to sort out problems is the Ishikawa Cause and Effect Diagram, which was first used in 1943 Kaoru Ishikawa to sort out certain work related issues. It is also popularly known as the Fishbone diagram.

It is a visual depiction of the relationship between the causes and effects of a problem and defects. Additionally, it helps to come to a consensus on the issues, so that the project moves ahead steadily in resolution of the problems. It is very useful in the Measure and Improve phases of Six Sigma.

A major benefit is that it involves an in-depth study of the various factors that affect the process.

How You Can Use It

With the help of a tool like the Pareto analysis, you may be able to pinpoint the problem that needs immediate attention. You put this problem area in a box, which depicts the head of the fish and draw a line for the backbone of the fish. Read the Complete Article

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1 – A1 Enterprise 286 – Karl Fischer
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4 – Abhijat Saraswat 289 – Kay Wais
5 – Abhilash Gopi 290 – Kaz Young
6 – Adam Leggett 291 – Keith Custer
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The Role Of Project Managers

The Role Of Project Managers
By Tony Jacowski

The tasks to be handled by a project manager to successfully manage a project include:

  • Integration Management- This is developing and managing the direction of the project
  • Scope Management-This includes planning, defining and managing the scope of the project.
  • Time And Cost Management-This covers developing a schedule, allocating resources and managing funds for the project.
  • Quality Management-This involves taking care of the quality of the process in question such that it meets or even exceed various quality parameters set earlier.
  • Human Resource Management- A manager needs to take care of his team, encourage and motivate them and make sure the team moves in the right direction.
  • Communication Management- The manager needs to prepare a communication plan and make sure that there is a healthy communication, both horizontally and vertically.
  • Risk Management- Various risks involved in a project should be identified and a mitigation and contingency plan needs to be developed to ensure that the project is not derailed at any point.
Read the Complete Article

Six Sigma & Change Management

Six Sigma & Change Management
By Tony Jacowski

It has been said and proven repeatedly that change is the order of the world. When it comes to business, everything from its growth and expansion to its dissolution is continuous change. Changes happen because of new work conditions, work pressure caused by customer feedback, implementation of new processes or perhaps due to seasonal conditions among numerous other conditions. Whether it is for the company or its workers, if change is done positively, companies can overtake their counterparts and excel as a whole while giving their customers satisfactory service.

Workers Opposition

When it comes to change, the company should be ready for the after effects. Opposition from different and importantly the most unexpected corners should be expected. Workers should be given time, if they haven’t been able to adapt to the change. This negativity can be seen through their resistance to work and comprehending changes. Read the Complete Article

Change Management In Six Sigma

Change Management In Six Sigma
By Tony Jacowski

Change is the only constant thing in the world and businesses are no exception to this universal principle. The aim of change is bringing about continuous improvement in the competitive world through which businesses hope to surpass their competitors to meet customer needs better than the rest.

Change Meets Resistance

You need to anticipate resistance from unexpected corners while contemplating and proposing change. This could be for the first Six Sigma project or for the subsequent project, despite rigorous results with previous project implementations. Workers may respond by ignoring the change, by refusing or failing to comprehend changes, disagreeing with apparent benefits and resorting to delay tactics and tantrums. Other instances can be ignorance from other sections within the organizations and non-cooperation on projects

Managing The Change In Six Sigma

Project leaders understand that most resistance has no valid reasons.

1. For example, let us take the case of ignoring the change. Read the Complete Article

The 6 Steps To Six Sigma

The 6 Steps To Six Sigma
Submitted by: Tony Jacowski
The First Step – Executive Training

The very first step for implementing Six Sigma in an organization is to ensure that executives at all levels are conversant with Six Sigma principles. This requires hiring a team of senior consultants who work through regular interaction with the executives and make them understand data interpretation, its relevance, and uses.

Second Step – Training Trench Level Staff

Next in line would be training the front line staff, as they are the people who have in- depth and firsthand knowledge about the day-to-day operational activities. They need to not only understand but also sincerely believe in the benefits of Six Sigma as they are at the execution level and control and direct the bulk of the workforce. It is therefore vital for the staff to believe in and stand by the company to ensure success of the whole project. Read the Complete Article

Six Sigma Project Management

Six Sigma Project Management
By:Tony Jacowski

Employing Six Sigma for the business environment is for achieving well-defined goals. The project selected for deploying Six Sigma is not self-sustaining and can develop tendencies to get off target following even the slightest let up in its management. The focus of the Six Sigma management committee is to steer the project implementation to meet those stated goals within budget and time constraints.

Six Sigma Project Management Stages

Project management in Six Sigma begins even before selecting a project. In the run up to the implementation, the right kinds of people, who have proven track records, are selected for Black Belt positions. Since Black Belts are the pillars of managing six sigma, it essential that candidates have proven qualities such as attention to detail, tendency toward problem solving and a proclivity for dedicated work.

Organizational clearances, essential for project implementation, have to be sorted out at this stage. Read the Complete Article

Defining Six Sigma Projects

Defining Six Sigma Projects
By Tony Jacowski

Six Sigma projects can be defined as the process through which companies are able to reduce defects and improve the quality of business processes. However, the success of any Six Sigma project depends on a number of factors such as clearly defined objectives, management support and approval, and proper training of Six Sigma teams associated with the project.

For ensuring the success of Six Sigma projects, senior management issues a project charter, which clearly defines the specific goals and objectives of the project. The project charter authorizes the project manager to allocate organizational resources for the completion of the project in the stipulated period.

Project Charter

A project charter typically contains a detailed description of business needs that are to be addressed by the project. It lists all the reasons underlying the need for the project, which may include new business opportunities or even new business threats posed from competitors. Read the Complete Article

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