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Project Communication Plan
By Michael D. Taylor

Before a new project is authorized there needs to be a plan for disseminating project information between all who are involved. This is especially needed between the assigned project manager and the key stakeholders to whom the project manager reports. Below is a simplified example of what the communication plan may entail.

Stakeholder Information Needed Frequency Medium
Sponsor High-level cost, schedule, quality, performance, major problems and planned solutions Monthly Meeting and brief summary report
Customer/Marketing High-level cost, schedule, quality, performance, major problems and planned solutions Monthly Meeting and brief summary report
Functional Managers Major problems and planned solutions, personnel performance Bi-weekly E-mail
Finance Project cost reports Monthly E-mail
Project Manager Weekly status reports from team leaders Weekly E-mail and weekly status meetings

MICHAEL D. TAYLOR, M.S. in systems management, B.S. in electrical engineering, has more than 30 years of project, outsourcing, and engineering experience. He is principal of Systems Management Services, and has conducted project management training at the University of California, Santa Cruz Extension in their PPM Certificate program for over 13 years, and at companies such as Sun Microsystems, GTE, Siemens, TRW, Loral, Santa Clara Valley Water District, and Inprise. He also taught courses in the UCSC Extension Leadership and Management Program (LAMP), and was a guest speaker at the 2001 Santa Cruz Technology Symposium. His website is www.projectmgt.com.

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