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The Agile Balanced Scorecard
By Bruno Collet

How would you picture an Agile organization?

The traditional balanced scorecard offers a good starting point because it looks at the key perspectives that make an organization successful today and tomorrow.

However, some adapting needs to be done:

  • From Financial to Business value
  • From Internal business processes to Operational excellence
  • From Learning and growth to Future orientation
  • Customer remains unchanged

Beyond wording, the Agile Balanced Scorecard shows that the Agile organization has a different personality than the traditional one, as reflected by the key characteristics of each of the four perspectives.

Agile Balanced Scorecard

Figure 1: Agile Balanced Scorecard

Bruno Collet combines business acumen with technology know-how. His successful track record comprises Daimler-Chrysler, Siemens, and Loto-Quebec, with roles such as management consultant, project manager, SAP consultant, and software architect. Bruno Collet’s skills are firmly grounded in academic excellence by achieving an MBA at John Molson School of Business and a Master of Computer Science. He maintains a professional website:

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