Category: ITIL

Defining an IT Service Portfolio

Defining an IT Service Portfolio By David Blumhorst Back in my CIO days I received a call from the VP of Sales who was travelling in Helsinki at the time. That I had a...

ITIL-igence For Project Managers

ITIL-igence For Project Managers By Tom L. Barnett Pssst! Do you manage your projects with ITIL? Here’s some insight on how project management and ITIL can best work together in an IT organization and...

ITIL Implementation Tips

ITIL Implementation Tips By Rex Gibson In just 20 years ITIL has come to guide the IT service management practices which underpin the performance of successful organisations worldwide. Not surprisingly those organisations which have...

Differences between ITIL and PMP

Differences between ITIL and PMP (#3 in the series PMP and ITIL – Framework Methodologies With Valuable Synergy) By Paul T Rice The differences between the ITIL framework and the project management framework are...

Project Management and ITIL – IT Project Failures

Project Management and ITIL – IT Project Failures (#5 in the series Implementing ITIL® using the PMBOK® Guide in Four Repeatable Steps) By Lawrence Cooper, PMP, CPM, ITIL Service Manager Anyone who has ever...

Project Management and ITIL – A BoK Comparison

Project Management and ITIL – A BoK Comparison (#4 in the series Implementing ITIL® using the PMBOK® Guide in Four Repeatable Steps) By Lawrence Cooper, PMP, CPM, ITIL Service Manager The table below provides...