Introduction to Project Management Processes – Quality Management

Introduction to Project Management Processes – Quality Management (#3 in the series Introduction to Project Management Processes)
By The Office of Government Commerce – OGC, UK

Quality management ensures that the expected quality of the project’s products and deliverables is achieved. A Project Quality Plan defines the key quality criteria and quality control processes to be applied to project management.

Successful delivery toolkit, the Office of Government Commerce – © Crown Copyright 2009