I also introduced regular performance reviews, as well as variance and trend analysis. I monitored performance by making sure some measures were incorporated in the project, such as “Not going out during the work week”, “Not missing any class”, “Doing assignments on time” and “Going to sleep before midnight”. I added appropriate activities in the quality plan to be sure that deliverables meet the identified quality standards. Finally, the next phase-end review was signed off by both client and sponsor, and an average mark of 87% was achieved. This project deliverable actually exceeded the stakeholders’ expectations by 7%, since a minimum of 80% was needed for the admission to university, which consequently was a pre-condition or dependency for “Raise a boy” project to proceed into next phase.
Lessons were learned, of course, which I recorded in our organization’s best practices database. Here is just an excerpt from this project, which could be applied to other similar projects very easily:
- If you work on less important tasks, such as watching TV, you could be in danger of jeopardizing high important tasks, such as study for exams.
- If you try to make up for lost time by compressing the test schedule and studying late at night, or even worse, in the morning before exam, it will impact negatively the quality of your product and your course marks will be lower than you expected.
- By doing the above on regular basis, you will also miss some of your client’s, (read: teacher’s) signoff phases for assignments, or meetings with other clients, a.k.a. attending classes.
Consequently all the above will definitely lower the quality of your deliverables, even if you meet deadlines. These were the reasons that my sponsor explained why a-Boy-A had a deficiency of 13% on his “Second semester” marks; consequently as a PM I barely made a “Meet expectations” assessment in one of my performance evaluations/reviews.
Azra Duric is a certified Project Management Professional (PMP) with 15 + years of experience in the IT industry; spanning the government, financial, education and other non-profit sectors. She has a degree in Mathematics from the University of Sarajevo, Bosnia and Herzegovina and a Post Graduate Diploma in Office Systems and Data Communications from the University of Leicester, England. Since Azra moved to Canada in 1996 she has been working in a variety of government and non-profit sectors in Ontario and has been professionally working as a project manager for the last five years. She is a member of the PMI-CTT (Project Management Institute Canada Technology Triangle) Chapter and WIPMSIG (Women in Project Management Specific Interest Group). Azra lives in Guelph, Ontario and can be contacted at firstname.lastname@example.org. More information about Azra can be found on her blog http://azra-pmp.blogspot.com.