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Benefits of Using the RACI-ARCI Matrix in Project Management (#3 in the series The RACI/ARCI Matrix for Structuring Roles in Project Management)
By Swapnil Gyani

Below are the benefits of using the RACI/ARCI Matrix for structuring roles in Project Management:

  • Many factors can contribute to the under-performance of a team, but unless responsibilities and accountabilities are clear, there can be a significant risk that problems will arise.
  • With complex, time-sensitive or mission-critical projects, or in situations where people are ducking responsibility, it is often worth taking the time to think through the roles that you and your team members must play in every task that your team undertakes. Without this clarity, you will most-likely find gaps, duplication and confusion. Teamwork will be frustrating, inefficient and you are less likely to deliver good results. In these situations, the delegation of tasks and other responsibilities can be too important to leave to chance.
  • One of the biggest challenges of team working (particularly in areas where there’s little margin for error) is to make sure everything is done completely and well. By taking a structured approach to role assignment using the RACI/ARCI Matrix, you can plot and check who is responsible and accountable for each team task, and also check the integrity of each person’s roles. In so doing, you can minimize the risk of gaps, overlaps and confusions and so have a greater chance of running a highly effective and efficient team.

Swapnil Gyani is a management consultant based in Mumbai, India. He has an extensive experience in managing Organizational Learning and Development, Project Management and Account Implementation in the IT-Enabled Services industry. He now blogs regularly at Insightlopedia, his professional blog.

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