Types of Project Conflict
By Global Knowledge
The types of conflict most project managers will be called upon to deal with include:
- Intrapersonal – An internal conflict, perhaps over one’s own values. This can occur when someone is asked to lead and/or participate in a task or activity in which they either do not agree, or have not yet bought into.
- Interpersonal – A conflict between two or more people
- Intra-group – Conflict that occurs within a group, sometimes over tasks or group relationships
- Inter-group or department – Conflict between groups, perhaps due to competition for resources
- Intra-organizational – Conflict that occurs between the organizational levels, like management, and can be seen in “rank and file” structures
- Inter-organizational – Conflict that occurs between organizations, during a merger or acquisition for example, or during normal project work when utilizing inter-organizations and contractors
This article was originally published in Global Knowledge’s Business Brief e-newsletter. Global Knowledge delivers comprehensive hands-on project management, business process, and professional skills training. Visit our online Knowledge Center at www.globalknowledge.com/business for free white papers, webinars, and more.
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