Category: Quality Management

The Intangible Costs of Quality

The Intangible Costs of Quality By Michael Donahoe “Nobody tries to do a bad job. Sometimes we just do.” There are many ways to measure the cost of quality on your projects. There are...

Quality Management Strategy

Quality Management Strategy By The Office of Government Commerce – OGC, UK Purpose Quality Management recognise a number of management principles that can be used by senior management as a framework to guide their...

CMM and the PMBOK

CMM and the PMBOK By Dave Nielsen CMM or CMMI may be the most prominent quality standards for software. CMM/CMMI goes beyond the scope of standards such as ISO to define the criteria for...