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PMP® Exam Quality Primer: Quality Concepts – SEI CMMI (#6 in the series PMP® Exam Quality Primer)
By Samuel T. Brown, III, PMP, Global Knowledge Course Director and Instructor

The SEI (Software Engineering Institute) at Carnegie Mellon University developed the CMM, also known as the SW-CMM (Capability Maturity Model for Software) to serve as a model for organizations to identify best practices useful in helping them increase the maturity of their processes.

The maturity levels that organizations seek range from 0, where the organization has incomplete processes and tasks are not repeatable, to a maturity level of 5, where organizations are optimizing their current processes and continuously seeking improvement. The capability levels are:

  1. Incomplete
  2. Performed
  3. Managed
  4. Defined
  5. Quantitatively managed
  6. Optimizing

About the Author

Samuel Brown, PMP, is a course developer and instructor for Global Knowledge with 25 years experience teaching. In addition, he has provided project management consulting services for a variety of clients including GE, Glaxo Smith-Klein, Bristol-Myers Squibb, Michelin Tire, and IBM.

This article was originally published in Global Knowledge’s Business Brief e-newsletter. Global Knowledge delivers comprehensive hands-on project management, business process, and professional skills training. Visit our online Knowledge Center at www.globalknowledge.com/business for free white papers, webinars, and more.

© Copyright 2008, Global Knowledge. All rights reserved.

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